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Rantzer}, title= {Dissemination of Usability: Failure of a Success Story}, journal = {Interactions}, volume = {8}, number = {1}, year = {2001}, issn = {1072-5520}, pages = {31--41}, doi = {http://doi.acm.org/10.1145/356978.356987}, publisher = {ACM Press}, } @InProceedings{carlshamre-96, author = {P. Carlshamre and J. Karlsson}, title = {A Usability-oriented Approach to Requirements Engineering}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of Second Internation Conference on Requirements Engineering}, pages = {145--152}, year = {1996}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Colorado Springs, CO, USA}, month = apr, organization = {IEEE}, OPTpublisher = {}, OPTnote = {}, annote = {Introduction to the Delta method} } @InProceedings{casteleyn-01, author = {Sven Casteleyn and Olga De Troyer}, title = {Structuring Web Sites Using Audience Class Hierarchies}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of International Workshop on Data Semantics in Web Information Systems (DASWIS 2001)}, pages = {??-??}, year = {2001}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Yokohama, Japan}, month = nov, OPTorganization = {}, publisher = {Springer-Verlag}, OPTnote = {}, OPTannote = {Lecture Notes in Computer Science} } @article{catledge-95, author = {L. D. Catledge and J. E. Pitkow}, title= {Characterizing browsing strategies in the World-Wide Web}, journal = {Computer Networks and ISDN Systems}, volume = {27}, number = {6}, year = {1995}, issn = {0169-7552}, pages = {1065--1073}, doi = {http://dx.doi.org/10.1016/0169-7552(95)00043-7}, publisher = {Elsevier Science Publishers B. V.} } @InProceedings{chappelet-00, author = {J.-L. Chappelet and A. Le Grand}, title = {Designing Service-Centered Web Sites for Public Administrations}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of Intl. Workshop on Database and Expert Systems Applications}, pages = {354--361}, year = {2000}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {London, UK}, month = sep, organization = {IEEE}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{chi-01, author = {E. H. Chi and P. Pirolli and K. Chen and J. Pitkow}, title = {Using Information Scent to Model User Information Needs and Actions on the Web}, booktitle = {Proc. of Conference on Human Factors in Computing Systems (SIGCHI'01)}, pages = {490--497}, year = {2001}, OPTeditor = {}, address = {Seattle, WA, USA}, month = mar, OPTorganization = {}, publisher = {ACM Press}, OPTnote = {}, OPTannote = {} } @inproceedings{coble-97, author = {J. M. Coble and J. Karat and M. G. Kahn}, title= {Maintaining a focus on user requirements throughout the development of clinical workstation software}, booktitle = {Proc. of Conference on Human Factors in Computing Systems}, year = {1997}, isbn = {0-89791-802-9}, pages = {170--177}, location = {Atlanta, Georgia, United States}, doi = {http://doi.acm.org/10.1145/258549.258698}, publisher = {ACM Press}, } @Article{cockburn-01, author = {A. Cockburn and B. McKenzie}, title = {What Do Web Users Do? An Empirical Analysis of Web Use}, journal = {Int. 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Cooper}, title = {About Face, the Essentials of User Interface Design}, publisher = {IDG Books Worldwide, Inc}, year = {1995}, address = {Foster City, CA, USA}, annote = {} } @Webarticle{constantine-00, OPTkey = {}, author = {L. Constantine}, title = {Insight on In-Site Searching}, month = apr, year = {2000}, url = {http://www.foruse.com/articles/searching.htm}, checked = {4.6.2002}, OPTannote = {} } @Book{cooper-99, author = {A. Cooper}, title = {The Inmates Are Running the Asylum}, publisher = {SAMS}, year = {1999}, address = {USA}, OPTannote = {} } @Webdocument{tidwell-99, OPTkey = {}, author = {J. Tidwell}, title = {Common Ground: A Pattern Language for Human-Computer Interface Design}, month = may, year = {1999}, url = {http://www.mit.edu/\~jtidwell/common_ground.html}, checked = {18.7.2002}, OPTannote = {} } @Webdocument{tidwell-essay-99, OPTkey = {}, author = {J. 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Bernard}, title = {User Expectations for the Location fo Common E-Commerce Web Objects}, month = jan, site = {Usability News 4.1}, year = {2002}, url = {http://psychology.wichita.edu/surl/usabilitynews/41/web_object-ecom.htm}, checked = {22.7.2002}, OPTannote = {} } @proceedings{er-2000, editor = {Stephen W. Liddle and Heinrich C. Mayr and Bernhard Thalheim}, title = {Conceptual Modeling for E-Business and the Web, ER 2000 Workshops on Conceptual Modeling Approaches for E-Business and The World Wide Web and Conceptual Modeling, Salt Lake City, Utah, USA, October 9-12, 2000, Proceedings}, booktitle = {ER Workshops}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, volume = {1921}, year = {2000}, isbn = {3-540-41073-2}, bibsource = {DBLP, http://dblp.uni-trier.de} } @InProceedings{fogg-01, author = {B. J. Fogg and J. Marshall and O. Laraki and A. Osipovich and C. Varma and N. Fang and J. Paul and A. Rangnekar and J. Shon and P. Swani and M. 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Vlissides}, ALTeditor = {}, title = {Design Patterns, Elements of Reusable Object-Oriented Software}, publisher = {Addison-Wesley}, year = {1995}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, OPTaddress = {}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @article{garzotto-93, author = {F. Garzotto and P. Paolini and D. Schwabe}, title= {HDM --- a model-based approach to hypertext application design}, journal = {ACM Transactions on Information Systems (TOIS)}, volume = {11}, number = {1}, year = {1993}, issn = {1046-8188}, pages = {1--26}, doi = {http://doi.acm.org/10.1145/151480.151483}, publisher = {ACM Press}, } @inproceedings{grady-00, author = {H. M. Grady}, title= {Web Site Design: A Case Study in Usability Testing Using Paper Prototypes}, booktitle = {Proc. of IEEE International Professional Communication Conference (IPCC/SIGDOC'00)}, year = {2000}, isbn = {0-7803-6431-7}, pages = {39--44}, location = {Cambridge, Massachusetts}, publisher = {IEEE Educational Activities Department} } @InProceedings{greenberg-99, author = {S. Greenberg and A. Cockburn}, title = {Getting Back to Back: Alternate Behaviors for a Web Browser's Back Button}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of the 5th Annual Human Factors and the Web Conference}, OPTpages = {}, year = {1999}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Gaitherburg, Maryland, USA}, month = jun, organization = {NIST}, OPTpublisher = {}, note = {\url{http://zing.ncsl.nist.gov/hfweb/proceedings/proceedings.en.html}}, OPTannote = {} } @InProceedings{guell-00, author = {N. Güell and D. Schwabe and P. Vilain}, title = {Modeling Interactions and Navigation in Web Applications}, OPTcrossref = {}, OPTkey = {}, booktitle = {Conceptual Modeling for E-Business and the Web, ER 2000 Workshops on Conceptual Modeling Approaches for E-Business and The World Wide Web and Conceptual Modeling}, pages = {115--127}, year = {2000}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, series = {Lecture Notes in Computer Science}, address = {Salt Lake City, Utah, USA}, month = oct, OPTorganization = {}, publisher = {Springer}, OPTnote = {}, OPTannote = {} } @Unpublished{haastattelu-hakli-02, author = {I. Rinne}, title = {Raul Hakli, muistiinpanot haastattelusta 10.5.2002}, note = {Julkaisematon raportti}, OPTkey = {}, month = may, year = {2002}, OPTannote = {} } @Unpublished{haastattelu-laakso-02, author = {I. 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Rinne}, title = {Walter Rydman, muistiinpanot haastattelusta 26.9.2002}, note = {Julkaisematon raportti}, OPTkey = {}, month = sep, year = {2002}, OPTannote = {} } @Unpublished{haastattelu-salmenkivi-02, author = {I. Rinne}, title = {Marko Salmenkivi, muistiinpanot haastattelusta 10.5.2002}, note = {Julkaisematon raportti}, OPTkey = {}, month = may, year = {2002}, OPTannote = {} } @Book{hackos-98, author = {J. T. Hackos and J. C. Redish}, ALTeditor = {}, title = {User and Task Analysis for Interface Design}, publisher = {John Wiley \& Sons}, year = {1998}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @InProceedings{hahsler-00, author = {M. Hahsler and B. Simon}, title = {User-centered Navigation Re-Design for Web-based Information Systems}, year = 2000, editor = {H. Michael Chung}, publisher = {AIS}, address = {Long Beach, CA}, booktitle = {Proceedings of the Sixth Americas Conference on Information Systems (AMCIS 2000)}, pages = {192--198}, PDF = {http://wwwai.wu-wien.ac.at/~hahsler/research/webdesign_amcis2000/TT04-11_final.PDF} } @Unpublished{hassinen-02, author = {M. Hassinen and M. Pietilä and J. Ranta and J. Riipinen and M. Viljanen}, title = {Käytettävyysraportti, Helsingin yliopiston WWW-sivut}, note = {Julkaisematon harjoitustyöraportti, HYWEB-ohjelmistotuotantoprojekti, Helsingin yliopisto, tietojenkäsittelytieteen laitos}, OPTkey = {}, month = apr, year = {2002}, OPTannote = {} } @Unpublished{hassinen-kyselyt-02, author = {M. Hassinen and M. Pietilä and J. Ranta and J. Riipinen and M. Viljanen}, title = {WWW-kyselyn vastauksia}, note = {Julkaisematon harjoitustyöraportti, HYWEB-ohjelmistotuotantoprojekti, Helsingin yliopisto, tietojenkäsittelytieteen laitos}, OPTkey = {}, month = apr, year = {2002}, OPTannote = {} } @Misc{hy-tiedote-02, omit_date = {yes}, key = {Opintoas}, title = {Ennätysmäärä hakijoita Helsingin yliopistoon}, OPThowpublished = {}, OPTmonth = jun, year = {2002}, note = {Helsingin yliopiston opintoasianosaston lehdistötiedote 18.6.2002}, OPTannote = {} } @inproceedings{hysell-98, author = {D. Hysell}, title= {Meeting the needs (and preferences) of a diverse World Wide Web audience}, booktitle = {Proc. of 16th annual International conference on Computer documentation (SIGDOC'98)}, year = {1998}, isbn = {1-58113-004-X}, pages = {164--172}, location = {Quebec, Quebec, Canada}, doi = {http://doi.acm.org/10.1145/296336.296372}, publisher = {ACM Press} } @article{isakowitz-95, author = {T. Isakowitz and E. A. Stohr and P. Balasubramanian}, title= {RMM: a methodology for structured hypermedia design}, journal = {Communications of the ACM}, volume = {38}, number = {8}, year = {1995}, issn = {0001-0782}, pages = {34--44}, doi = {http://doi.acm.org/10.1145/208344.208346}, publisher = {ACM Press}, } @Manual{iso-9241-11, title = {ISO 9241: Ergonomic requirements for office work with visual display terminals}, key = {ISO-9241-11}, OPTauthor = {}, OPTorganization = {International Organization for Standardization}, OPTaddress = {}, OPTedition = {}, OPTmonth = {}, OPTyear = {}, note = {Luku 11: Guidance on Usability. International Organization for Standardization}, OPTannote = {} } @Article{ivory-02, author = {M. Y. Ivory and M. A. Hearst}, title = {Improving Web Site Design}, journal = {IEEE Internet Computing}, year = {2002}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, pages = {56--63}, month = mar, OPTnote = {}, OPTannote = {} } @Book{jacobson-94, author = {I. Jacobson}, ALTeditor = {}, title = {Object-Oriented Software Engineering: A Use Case Driven Approach}, publisher = {Addison-Wesley}, year = {1994}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @inproceedings{jeffries-91, author = {R. Jeffries and J. R. Miller and C. Warton and . Uyeda}, title = {User interface evaluation in the real world: a comparison of four techniques}, booktitle = {Proc. of the Conference on Human Factors in Computing Systems (CHI'91)}, year = {1991}, isbn = {0-89791-383-3}, pages = {119--124}, location = {New Orleans, Louisiana, United States}, doi = {http://doi.acm.org/10.1145/108844.108862}, publisher = {ACM Press}, } @inproceedings{kantner-97, author = {L. Kantner and S. Rosenbaum}, title= {Usability studies of WWW sites: heuristic evaluation vs. laboratory testing}, booktitle = {Proc. of 15th annual conference on Computer documentation (SIGDOC'97)}, year = {1997}, isbn = {0-89791-861-4}, pages = {153--160}, location = {Salt Lake City, Utah, United States}, doi = {http://doi.acm.org/10.1145/263367.263388}, publisher = {ACM Press}, } @inproceedings{karat-92, author = {C.-M. Karat and R. Campbell and T. Fiegel}, title = {Comparison of empirical testing and walkthrough methods in user interface evaluation}, booktitle = {Proc. of Conference on Human Factors in Computing Systems (CHI'92)}, year = {1992}, isbn = {0-89791-513-5}, pages = {397--404}, location = {Monterey, California, United States}, doi = {http://doi.acm.org/10.1145/142750.142873}, publisher = {ACM Press}, } @Book{katz-02, ALTauthor = {}, editor = {R. N. Katz}, title = {Web Portals and Higher Education: Technologies to Make It Personal}, publisher = {Jossey-Bass}, year = {2002}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Article{kirkpatrick-83, author = {S. Kirkpatrick and C. D. Gelatt and M. P. Vecchi}, title = {Optimization by Simulated Annealing}, journal = {Science}, year = {1983}, OPTkey = {}, volume = {220}, number = {4598}, pages = {671--680}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @webdocument{portaali-03, key = {Portaalihanke}, OPTauthor = {}, title = {Portaalihankeen aikataulu, Helsingin yliopisto}, year = {2003}, url = {http://erinys.it.helsinki.fi:8080/portaalihanke}, checked = {7.7.2003}, OPTannote = {} } @Article{kumar-97, author = {H. P. Kumar and C. Plaisant and B. Shneiderman}, title = {Browsing hierarchical data with multi-level dynamic queries and pruning}, journal = {International Journal of Human-Computer Studies}, year = {1997}, OPTkey = {}, volume = {46}, OPTnumber = {}, pages = {103--124}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Unpublished{kplaakso-00, author = {K.-P. Laakso and S. A. Laakso}, title = {User Interfaces II, Fall 2000}, note = {Kurssin luentokalvot, Helsingin yliopisto, tietojenkäsittelytieteen laitos}, year = {2000} } @Unpublished{laakso-02, author = {S. A. Laakso}, title = {581391-7 User Interfaces}, note = {Helsingin yliopisto, tietojenkäsittelytieteen laitos, luentomoniste D 415}, year = {2002} } @Misc{laakso-02-kt, OPTkey = {}, author = {S. A. Laakso and K.-P. Laakso and A. Latva-Koivisto and A. Saura and I. Rinne}, title = {Käyttöliittymäsuunnittelun käyttötapauksista}, howpublished = {Useita epämuodollisia keskusteluja aiheesta kevään 2002 Käyttöliittymät-kurssin aikana}, OPTmonth = {}, year = {2002}, OPTannote = {} } @Misc{laakso-02-simu, OPTkey = {}, author = {K.-P. Laakso and S. A. Laakso}, title = {Käyttötapausten simuloinnista}, howpublished = {Yksityiset keskustelut aiheesta 19.9. ja 20.9. (Ullanlinna ja Vallila, Helsinki)}, month = sep, year = {2002}, OPTannote = {} } @Unpublished{laakso-03, author = {S.A. Laakso and K.-P. Laakso}, title = {Hyvän käyttöliittymän varmistaminen GUIDe-projektimallilla}, note = {Julkaisematon artikkeli, Helsingin yliopisto, tietojenkäsittelytieteen laitos}, OPTkey = {}, month = feb, year = {2003}, url = {http://www.cs.helsinki.fi/u/salaakso/papers/GUIDe.html}, checked = {16.2.2003}, OPTannote = {} } @Unpublished{laakso-arvio-00, author = {S. A. Laakso and M. Majuri and A. Saura and K-P. Laakso}, title = {Helsingin yliopisto, WWW-sivujen (www.helsinki.fi) asiantuntija-arvio}, note = {Julkaisematon raportti, Interacta Design Oy}, year = {2000} } @Unpublished{laakso-ehdotus-00, author = {S. A. Laakso and M. Majuri and A. Saura and K.-P. Laakso}, title = {Helsingin yliopisto, WWW-sivujen (www.helsinki.fi) käyttöliittymäehdotus}, note = {Julkaisematon raportti, Interacta Design Oy}, year = {2000} } @Unpublished{laakso-yhteenveto-00, author = {S.A. Laakso and A. Saura and I. Rinne and K.-P. Laakso}, title = {Helsingin yliopiston WWW-sivut (www.helsinki.fi), käyttäjäselvitysten yhteenvetoja}, note = {Julkaisematon raportti, Interacta Design Oy}, year = {2000}, } @InCollection{larkin-89, author = {J. H. Larkin}, ALTeditor = {}, title = {What kind of knowledge transfers?}, booktitle = {Knowing, Learning, and Instruction: Essays in Honor of Robert Glaser}, OPTcrossref = {}, OPTkey = {}, OPTpages = {}, publisher = {Erlbaum}, year = {1989}, editor = {L. B. Resnick}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, OPTtype = {}, OPTchapter = {}, OPTaddress = {}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Webdocument{nokia-9210i-spec-02, key = {NokiaComm}, OPTauthor = {}, title = {Nokia 9210i Communicator: Full Specifications}, year = {2002}, url = {http://www.nokia.com/phones/9210i/specifications.html}, checked = {24.7.2002}, OPTannote = {} } @Article{lederer-92, author = {A. L. Lederer and J. Prasad}, title = {Nine Management Guidelines for Better Cost Estimating}, journal = {Communications of the ACM}, year = {1992}, volume = {35}, number = {2}, pages = {51-59} } @InProceedings{lyardet-99, author = {F. Lyardet and G. Rossi and D. Schwabe}, title = {Patterns for Adding Search Capabilities to Web Information Systems}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. European Conference on Pattern Languages of Programs (EuroPloP'99)}, OPTpages = {}, year = {1999}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Bad Irsee, Germany}, month = jul, OPTorganization = {}, OPTpublisher = {(Onko ilmestynyt?)}, note = {}, OPTannote = {} } @Book{baddeley-86, author = {A. D. Baddeley}, ALTeditor = {}, title = {Working Memory}, publisher = {Oxford University Press}, year = {1986}, OPTkey = {}, OPTvolume = {}, number = {11}, series = {Oxford psychology series}, address = {}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Unpublished{majuri-00, author = {M. Majuri and K.-P. Laakso and A. Saura}, title = {Helsingin yliopisto, WWW-sivujen (www.helsinki.fi) käyttäjäryhmät ja käyttötapaukset}, note = {Julkaisematon raportti, Interacta Design Oy}, year = {2000}, } @Article{markkanen-02, omit_date = {yes}, author = {K. Markkanen}, title = {Puolet nuorista etsii kodin internetistä}, journal = {Helsingin Sanomat 14.7.2002}, year = {2002}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, pages = {A6}, OPTmonth = {}, note = {}, OPTannote = {} } @Book{card-99, ALTauthor = {}, editor = {S. K. Card and J. D. MacKinlay and B. Schneiderman}, title = {Readings in Information Visualization: Using Vision to Think}, publisher = {Morgan Kaufmann}, year = {1999}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {San Francisco, USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Webarticle{stt-verkkotunnukset-03, omit_date = {yes}, key = {STT}, OPTauthor = {Suomen Tietotoimisto}, title = {Kotimaisten verkkotunnusten sääntely höllenee}, site = {Helsingin Sanomat, verkkoliite, 19.4.2003}, month = apr, year = {2003}, url = {http://www.helsinginsanomat.fi/arkisto/juttu.asp?id=20030421OL7}, checked = {20.4.2003}, note = {Lähde: Suomen Tietotoimisto}, OPTannote = {} } @Webreport{netcraft-03, key = {Netcraft}, OPTauthor = {}, title = {Netcraft Web Server Survey}, organization = {Netcraft}, month = jan, year = {2003}, url = {http://www.netcraft.com/Survey/Reports/0301/}, checked = {26.2.2003}, OPTannote = {} } @Article{miller-56, author = {G. A. Miller}, title = {The magical number seven, plus or minus two: Some limits for our capacity for processing information}, journal = {Psychological Review}, year = {1956}, OPTkey = {}, volume = {63}, OPTnumber = {}, pages = {81--97}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @InProceedings{miller-68, author = {R. B. Miller}, title = {Response time in man-computer conversational transactions}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. Fall Joint Computer Conference}, pages = {267--277}, year = {1968}, OPTeditor = {}, volume = {33}, OPTnumber = {}, OPTseries = {}, OPTaddress = {}, OPTmonth = {}, organization = {AFIPS}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @Webarticle{nielsen-employee-search-03, author = {J. Nielsen}, title = {Employee Directory Search: Resolving Conflicting Usability Guidelines}, site = {Jakob Nielsen's Alertbox}, month = feb, year = {2003}, url = {http://www.useit.com/alertbox/20030224.html}, checked = {25.2.2003}, note = {}, OPTannote = {} } @Webarticle{nielsen-sitemap-02, author = {J. Nielsen}, title = {Site Map Usability}, site = {Jakob Nielsen's Alertbox}, month = jan, year = {2002}, url = {http://www.useit.com/alertbox/20020106.html}, checked = {19.7.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-utility-02, author = {J. Nielsen}, title = {Readers's Comments on WAP Backlash}, site = {Sidebar to Jakob Nielsen's Alertbox}, month = jul, year = {2000}, url = {http://www.useit.com/alertbox/20000709_comments.html}, checked = {4.10.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-personalization-98, author = {J. Nielsen}, title = {Personazation is Over-Rated}, site = {Jakob Nielsen's Alertbox}, month = oct, year = {1998}, url = {http://www.useit.com/alertbox/981004.html}, checked = {4.10.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-navigation-00, author = {J. Nielsen}, title = {Is Navigation Useful?}, site = {Jakob Nielsen's Alertbox}, month = jan, year = {2000}, url = {http://www.useit.com/alertbox/20000109.html}, checked = {15.7.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-02, author = {J. Nielsen}, title = {Reduce Redundancy: Decrease Duplicated Design Decisions}, site = {Jakob Nielsen's Alertbox}, month = jun, year = {2002}, url = {http://www.useit.com/alertbox/20020609.html}, checked = {28.6.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-dropdown-00, author = {J. Nielsen}, title = {Drop-Down Menus: Use Sparingly}, site = {Jakob Nielsen's Alertbox}, month = nov, year = {2000}, url = {http://www.useit.com/alertbox/20001112.html}, checked = {15.7.2002}, note = {}, OPTannote = {} } @Webarticle{nielsen-printandweb-99, author = {J. Nielsen}, title = {Differences Between Print and Web Design}, site = {Jakob Nielsen's Alertbox}, month = jan, year = {1999}, url = {http://www.useit.com/alertbox/990124.html}, checked = {29.1.2003}, note = {}, OPTannote = {} } @Webarticle{nielsen-dataquality-98, author = {J. Nielsen}, title = {Impact of Data Quality on the Web User Experience}, site = {Jakob Nielsen's Alertbox}, month = jul, year = {1998}, url = {http://www.useit.com/alertbox/980712.html}, checked = {29.1.2003}, note = {}, OPTannote = {} } @Webarticle{nielsen-newmistakes-99, author = {J. Nielsen}, title = {Top-10 New Mistakes of Web Design}, site = {Jakob Nielsen's Alertbox}, month = may, year = {1999}, url = {http://www.useit.com/alertbox/990530.html}, checked = {18.2.2003}, note = {}, OPTannote = {} } @Webarticle{nielsen-deeplinking-02, author = {J. Nielsen}, title = {Deep Linking is Good Linking}, site = {Jakob Nielsen's Alertbox}, month = mar, year = {2002}, url = {http://www.useit.com/alertbox/20020303.html}, checked = {19.2.2003}, note = {}, OPTannote = {} } @Webarticle{nielsen-linkrot-98, author = {J. Nielsen}, title = {Fighting Linkrot}, site = {Jakob Nielsen's Alertbox}, month = jun, year = {1998}, url = {http://www.useit.com/alertbox/980614.html}, checked = {19.2.2003}, note = {}, OPTannote = {} } @misc{modjeska-97, author = {D. Modjeska and A. 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Pemberton}, title= {Support concepts for Web navigation: a cognitive engineering approach}, booktitle = {Proc. of 10th International World Wide Wed Conference (WWW'01)}, year = {2001}, isbn = {1-58113-348-0}, pages = {119--128}, location = {Hong Kong, Hong Kong}, doi = {http://doi.acm.org/10.1145/371920.371966}, publisher = {ACM Press}, annote = {The tenth international conference on World Wide Web} } @inproceedings{newman-00, author = {M. W. Newman and J. A. Landay}, title= {Sitemaps, storyboards, and specifications: a sketch of Web site design practice}, booktitle = {Proc. of Symposium on Designing Interactive Systems (DIS'00)}, year = {2000}, isbn = {1-58113-219-0}, pages = {263--274}, location = {New York City, New York, United States}, doi = {http://doi.acm.org/10.1145/347642.347758}, publisher = {ACM Press}, } @Book{nielsen-00, author = {J. Nielsen}, ALTeditor = {}, title = {Designing Web Usability}, publisher = {New Riders Publishing}, year = {2000}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Indianapolis, USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @InProceedings{nielsen-90, author = {J. Nielsen and R. Molich}, title = {Heuristic evaluation of user interfaces}, booktitle = {Proc. of Conference on Human Factors in Computer Systems (CHI'90)}, pages = {249--256}, year = 1990, address = {Seattle, WA, USA}, organization = {ACM} } @Webarticle{nielsen-intranet-internet-97, OPTkey = {}, author = {J. Nielsen}, title = {The Difference Between Intranet and Internet Design}, site = {Jakob Nielsen's Alertbox}, month = sep, year = {1997}, url = {http://www.useit.com/alertbox/9709b.html}, checked = {4.6.2002}, OPTannote = {} } @Webarticle{nielsen-01, OPTkey = {}, author = {J. Nielsen}, title = {Did Poor Usability Kill E-Commerce?}, site = {Jakob Nielsen's Alertbox}, month = aug, year = {2001}, url = {http://www.useit.com/alertbox/20010819.html}, checked = {16.7.2002}, OPTannote = {} } @Webarticle{nielsen-portals-99, OPTkey = {}, author = {J. Nielsen}, title = {Intranet Portals: The Corporate Information Infrastructure}, site = {Jakob Nielsen's Alertbox}, month = apr, year = {1999}, url = {http://www.useit.com/alertbox/990404.html}, checked = {4.6.2002}, OPTannote = {} } @Book{nielsen-93, author = {J. Nielsen}, ALTeditor = {}, title = {Usability Engineering}, publisher = {Academic Press}, year = {1993}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Lontoo}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Book{norman-88, author = {D. A. Norman}, ALTeditor = {}, title = {Psychology of Everyday Things}, publisher = {Basic Books}, year = {1988}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {New York, USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @inproceedings{nuseibeh-00, author = {B. Nuseibeh and S. Easterbrook}, title= {Requirements engineering: a roadmap}, booktitle = {Proc. of the conference on The future of Software engineering}, year = {2000}, isbn = {1-58113-253-0}, pages = {35--46}, location = {Limerick, Ireland}, doi = {http://doi.acm.org/10.1145/336512.336523}, publisher = {ACM Press}, } @Misc{opm-tiedote-02, omit_date = {yes}, key = {OPM}, title = {Internet on ehdoton ykkönen koulutusta koskevan tiedon lähteenä}, OPThowpublished = {}, OPTmonth = mar, year = {2002}, note = {Opetusministeriön lehdistötiedote 21.3.2002}, OPTannote = {} } @article{perkowitz-00, author = {M. Perkowitz and O. Etzioni}, title= {Adaptive Web sites}, journal = {Communications of the ACM}, volume = {43}, number = {8}, year = {2000}, issn = {0001-0782}, pages = {152--158}, doi = {http://doi.acm.org/10.1145/345124.345171}, publisher = {ACM Press}, } @inproceedings{pirolli-00, author = {P. Pirolli and S. K. Card and M. M. Van Der Wege}, title= {The effect of information scent on searching information: visualizations of large tree structures}, booktitle = {Proceedings of the Working Conference on Advanced Visual Interfaces}, year = {2000}, isbn = {1-58113-252-2}, pages = {161--172}, location = {Palermo, Italy}, doi = {http://doi.acm.org/10.1145/345513.345304}, publisher = {ACM Press}, } @inproceedings{pirolli-97, author = {Peter Pirolli}, title= {Computational models of information scent-following in a very large browsable text collection}, booktitle = {Proc. of Conference on Human Factors in Computing Systems (CHI'97)}, year = {1997}, isbn = {0-89791-802-9}, pages = {3--10}, location = {Atlanta, Georgia, United States}, doi = {http://doi.acm.org/10.1145/258549.258558}, publisher = {ACM Press}, } @Misc{portaali-02, key = {Portaali}, author = {}, title = {Verkkoviestintä ja -palvelut Helsingin yliopistossa, linjaukset vuosille 2003--2006}, howpublished = {Helsingin yliopiston Portaalityöryhmän loppuraportti}, month = dec, year = {2002}, note = {\url{http://erinys.it.helsinki.fi:8080/portaalihanke/dokumentit/loppuraportti.pdf} (19.3.2003)}, OPTannote = {} } @InProceedings{potts-95, author = {C. Potts}, title = {Using Schematic Scenarios to Understand User Needs}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of Symposium on Designing Interactive Systems (DIS'95)}, pages = {247--256}, year = {1995}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Ann Arbor, MI, USA}, OPTmonth = {}, organization = {ACM}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{potts-97, author = {C. Potts and W. C. Newstetter}, title = {Naturalistic inquiry and requirements engineering: reconciling their theoretical foundations}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of IEEE Symposium on Requirements Engineering}, pages = {118--127}, year = {1997}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Annapolis, MD, USA}, month = jan, OPTorganization = {}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{potts-99, author = {C. Potts}, title = {ScenIC: a strategy for inquiry-driven requirements determination}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of IEEE International Symposium on Requirements Engineering}, pages = {58--65}, year = {1999}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Limerick, Ireland}, month = jun, OPTorganization = {}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @inproceedings{rohn-02, author = {J. A. Rohn and J. Spool and M. Ektare and S. Koyani and M. Muller and J. Redish}, title= {Usability in practice: alternatives to formative evaluations-evolution and revolution}, booktitle = {Extended Abstracts of Conference on Human Factors in Computer Systems}, year = {2002}, isbn = {1-58113-454-1}, pages = {891--897}, location = {Minneapolis, Minnesota, USA}, doi = {http://doi.acm.org/10.1145/506443.506648}, publisher = {ACM Press}, } @Book{rosenfeld-98, author = {L. Rosenfeld and P. Morville}, ALTeditor = {}, title = {Information Architecture for the World Wide Web}, publisher = {O'Reilly}, year = {1998}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @inproceedings{rossi-00, author = {G. Rossi and D. Schwabe and F. Lyardet}, title= {User interface patterns for hypermedia applications}, booktitle = {Proceedings of the Working Conference on Advanced Visual Interfaces}, year = {2000}, isbn = {1-58113-252-2}, pages = {136--142}, location = {Palermo, Italy}, doi = {http://doi.acm.org/10.1145/345513.345288}, publisher = {ACM Press}, } @InProceedings{rossi-98, author = {G. Rossi and D. Schwabe and F. Lyardet}, title = {Patterns for Designing Navigable Information Spaces}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. Pattern Languages of Programming (PLoP'98)}, OPTpages = {}, year = {1998}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Monticello, USA}, OPTmonth = {}, OPTorganization = {}, publisher = {Washington University}, note = {Tech Report TR\#WUCS-98-25}, OPTannote = {}, url = "citeseer.nj.nec.com/rossi99patterns.html" } @Article{rossi-99, author = {G. Rossi and D. Schwabe and F. Lyardet}, title = {Improving Web Information Systems with Navigational Patterns}, journal = {Computer Networks}, year = {1999}, OPTkey = {}, volume = {vol. 31, issue 11-16}, OPTnumber = {}, pages = {1667--1678}, month = may, publisher = {Elsevier Science B.V.}, OPTannote = {} } @InBook{rossi-99b, ALTauthor = {}, editor = {N. Harrison and B. Foote and H. Rohnert}, title = {Pattern Languages of Program Design 4}, chapter = {7. Patterns for Human-Computer Interaction}, note = {Ensimmäinen aliluku: G. Rossi et al. Patterns for Designing Navigable Information Spaces, Addison-Wesley, 1999}, publisher = {Addison-Wesley}, year = {1999}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, OPTtype = {}, OPTaddress = {}, OPTedition = {}, OPTmonth = {}, OPTpages = {}, OPTnote = {}, OPTannote = {} } @InProceedings{rossi-europlop-01, author = {G. Rossi and F. Lyardet and D. Schwabe}, title = {Patterns for E-commerce applications}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. European Conference on Pattern Languages of Programs (EuroPloP'01)}, OPTpages = {}, year = {2001}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Irsee, Germany}, month = jul, OPTorganization = {}, publisher = {UKV Verlag Kontanz}, note = {}, OPTannote = {} } @Article{debra-98, author = {P. {De~Bra} and L. Calvi}, title = {AHA! An open Adaptive Hypermedia Architecture}, journal = {The New Review of Hypermedia and Multimedia}, year = {1998}, OPTkey = {}, volume = {vol. 4}, OPTnumber = {}, pages = {115--139}, OPTmonth = {}, note = {Taylor Graham Publishers}, OPTannote = {} } @InProceedings{weber-97, author = {G. Weber and M. Specht}, title = {User Modeling and Adaptive Navigation Support in WWW-based Tutoring Systems}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. 6th International Conference on User Modeling (UM'97)}, pages = {289--300}, year = {1997}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Chia Laguna, Sardinia, Italia}, month = jun, OPTorganization = {}, publisher = {Springer Wien New York}, OPTnote = {}, OPTannote = {} } @InProceedings{brusilovsky-98, author = {P. Brusilovsky and J. Eklund and E. Schwarz}, title = {Web-based Education for all: A tool for developing adaptive courseware}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. 7th International World Wide Web Conference}, pages = {291--300}, year = {1998}, OPTeditor = {}, volume = {30, issue 1-7}, OPTnumber = {}, series = {Computer Networks and ISDN Systems}, OPTaddress = {}, OPTmonth = {}, OPTorganization = {}, publisher = {Elsevier}, OPTnote = {}, OPTannote = {} } @inproceedings{rossi-www-01, author = {G. Rossi and D. Schwabe and R. Guimarães}, title= {Designing personalized web applications}, booktitle = {Proc. of 10th International World Wide Web Conference (WWW'01)}, year = {2001}, isbn = {1-58113-348-0}, pages = {275--284}, location = {Hong Kong, Hong Kong}, doi = {http://doi.acm.org/10.1145/371920.372069}, publisher = {ACM Press} } @inproceedings{rubens-00, author = {B. Rubens}, title= {Reaction of Computer Savyy Users to Information on the Intranet}, booktitle = {Proc. of IEEE International Professional Communication Conference (IPCC/SIGDOC'00)}, year = {2000}, isbn = {0-7803-6431-7}, pages = {191--196}, location = {Cambridge, Massachusetts}, publisher = {IEEE Educational Activities Department} } @InProceedings{rubens-99, author = {B. Rubens}, title = {Designing Web Sites for the Intranet}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of International Professional Communication Conference (IPCC'99)}, pages = {267--274}, year = {1999}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {New Orleans, NA, USA}, month = sep, OPTorganization = {}, publisher = {IEEE International}, OPTnote = {}, OPTannote = {} } @inproceedings{ruthford-00, author = {M. A. Ruthford and J. A. Ramey}, title= {The design response to usability test findings: a case study based on artifacts and interviews}, booktitle = {Proc. of IEEE International Professional Communication Conference (IPCC/SIGDOC'00)}, year = {2000}, isbn = {0-7803-6431-7}, pages = {315--323}, location = {Cambridge, Massachusetts}, publisher = {IEEE Educational Activities Department} } @Unpublished{saura-00, author = {A. Saura and S. A. Laakso}, title = {Helsingin yliopiston WWW-sivut (www.helsinki.fi), Käytettävyystestaus}, note = {Julkaisematon raportti, Interacta Design Oy}, year = {2000} } @Webdocument{tiedotus-sivupohjat-99, key = {Tiedotus}, organization = {Helsingin yliopiston tiedotus}, title = {Sivupohjat}, url = {http://www.helsinki.fi/tiedotus/pohjat/}, checked = {1.7.2002}, year = {1999}, note = {}, OPTannote = {} } @Webdocument{reksel-03, key = {Reksel}, organization = {Helsingin yliopisto}, title = {Helsingin yliopiston osaamistietokannat, rekisteriselosteet}, url = {http://rontti.helsinki.fi/trip/tuhti/reksel/reksel.htm}, checked = {25.2.2003}, year = {2003}, note = {}, OPTannote = {} } @inproceedings{schwabe-96, author = {D. Schwabe and G. Rossi and S. D. J. Barbosa}, title= {Systematic hypermedia application design with OOHDM}, booktitle = {Proceedings of the the seventh ACM conference on Hypertext}, year = {1996}, isbn = {0-89791-778-2}, pages = {116--128}, location = {Bethesda, Maryland, United States}, doi = {http://doi.acm.org/10.1145/234828.234840}, publisher = {ACM Press}, } @Book{swebok-01, editor = {A. Abran and J. W. Moore and P. Bourque and R. Dupuis}, title = {SWEBOK, A Guide to the Software Engineering Body of Knowledge, Trial version}, publisher = {IEEE Computer Society}, year = {2001}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Los Alamitos, California, USA}, OPTedition = {}, month = may, note = {\url{http://www.swebok.org/}}, OPTannote = {} } @Article{troyer-98, author = {O. De Troyer and C. J. Leune}, title = {WSDM: A User-Centered Design Method for Web Sites}, journal = {Computer Networks and ISDN Systems}, year = {1998}, OPTkey = {}, volume = {30}, OPTnumber = {}, pages = {85--94}, month = apr, OPTnote = {}, OPTannote = {Issues 1-7} } @InProceedings{udo-00, author = {G. J. Udo and G. P. Marquis}, title = {Effective Commercial Web Site Design: An Empitical Study}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of Engineering Management Society, 2000}, pages = {313--318}, year = {2000}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Albequerque, NM, USA}, month = aug, OPTorganization = {}, publisher = {IEEE}, OPTnote = {}, OPTannote = {} } @Webdocument{vvjohtoryhma-99, key = {VVJryhmä}, organization = {Helsingin yliopiston verkkoviestinnän johtoryhmä}, title = {Verkkoviestinnän suosituksia Helsingin yliopiston yksiköille}, url = {http://www.helsinki.fi/tiedotus/wwwsuositukset.html}, checked = {1.7.2002}, month = oct, year = {1999}, note = {}, } @Book{verkko-opas-02, author = {R. Hukkanen and R. Saarela and M. Alatalo}, ALTeditor = {}, title = {Helsingin yliopiston verkkoviestinnän opas}, publisher = {Yliopistopaino}, year = {2002}, OPTkey = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Helsinki}, OPTedition = {}, OPTmonth = {}, note = {\url{http://www.helsinki.fi/tiedotus/www-psd/www_opas.pdf} (1.7.2002)}, OPTannote = {} } @InProceedings{viller-99, author = {S. Viller and I. Sommerville}, title = {Social analysis in the requirements engineering process: from ethnography to method}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of IEEE International Symposium on Requirements Engineering}, pages = {6--13}, year = {1999}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Limerick, Ireland}, month = jun, OPTorganization = {}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{warren-01, author = {P Warren}, title = {Why They \textit{Still} Cannot Use Their Library Catalogues}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proceedings of Informing Science Conference}, pages = {542--546}, year = {2001}, editor = {Alka Harriger}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Krakova, Puola}, month = {}, OPTorganization = {}, publisher = {}, issn = {1535-0703}, note = {\url{http://ecommerce.lebow.drexel.edu/eli/pdf/WarrenEBKWhy.pdf}}, OPTannote = {} } @inproceedings{wixon-02, author = {D. R. Wixon and J. Ramey and K. Holtzblatt and H. Beyer and J. Hackos and S. Rosenbaum and C. Page and S. A. Laakso and K.-P. Laakso}, title= {Usability in practice: field methods evolution and revolution}, booktitle = {Extended Abstracts of Conference on Human Factors in Computer Systems}, year = {2002}, isbn = {1-58113-454-1}, pages = {880--884}, location = {Minneapolis, Minnesota, USA}, doi = {http://doi.acm.org/10.1145/506443.506646}, publisher = {ACM Press}, } @InCollection{wood-96, author = {L. E. Wood}, title = {The Ethnographic interview in user-centered work/task analysis}, booktitle = {Field Methods Casebook for Software Design}, OPTcrossref = {}, OPTkey = {}, pages = {35--56}, publisher = {John Wiley \& Sons}, year = {1996}, editor = {D. Wixon and J. Ramey}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, OPTtype = {}, OPTchapter = {}, address = {New York, USA}, OPTedition = {}, OPTmonth = {}, OPTnote = {}, OPTannote = {} } @Webdocument{www-ohjeisto-99, key = {Tiedotus}, organization = {Helsingin yliopiston tiedotuksen www-toimitus}, title = {Helsingin yliopiston www-sivujen graafinen ohjeisto}, url = {http://www.helsinki.fi/tiedotus/verkko-ohjeisto.pdf}, checked = {1.7.2002}, year = {1999}, note = {}, OPTannote = {} } @Webdocument{thk-00, key = {THK}, organization = {Viestintävirasto}, title = {Määräys Internet-tietoverkon suomalaisista verkkotunnuksista}, url = {http://www.ficora.fi/suomi/document/THK34A2000M.pdf}, checked = {27.2.2003}, month = jun, year = {2000}, note = {Standardiluettelon numero THK 34 A/2000 M}, OPTannote = {} } @InProceedings{xu-01, author = {G. Xu and A. Cockburn and B. McKenzie}, title = {Lost on the Web: An Introduction to Web Navigation Research}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of 4th New Zealand Computer Science Research Student's Conference (NZCSRSC-01)}, OPTpages = {}, year = {2001}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Christchurch, New Zealand}, month = apr, OPTorganization = {}, OPTpublisher = {}, note = {\url{http://www.cosc.canterbury.ac.nz/ACMchapter/NZCSPG/papers/sxu11@cosc.canterbury.ac.nz.pdf}}, annote = {Organized by Univ. of Canterbury ACM Student Chapter and department of Computer Science} } @InProceedings{zhang-00, author = {X. Zhang and K. B. Keeling and R. J. Pavur}, title = {Information Quality of Commercial Web Site Home Pages: An Explorative Analysis}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of Annual International Conference on Computer and Information Science (ICIS'00)}, pages = {164--175}, year = {2000}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Brisbane, Queensland, Australia}, month = dec, organization = {AIS}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{zimmerman-00, author = {D. Zimmerman and P. Walls}, title = {Exploring Navigational Patterns on the Web}, booktitle = {Proc. of International Professional Communication Conference (IPCC/SIGDOC'00)}, pages = {581--591}, year = {2000}, address = {Cambridge, MA, USA}, publisher = {IEEE Educational Activities Department} } @InProceedings{zimmerman-01, author = {D. Zimmerman and M. Slater and P. Kendall}, title = {Risk Communication and Usability Case Study: Implications for Web Site Design}, OPTcrossref = {}, OPTkey = {}, booktitle = {Proc. of International Professional Communication Conference (IPCC'01)}, pages = {445--452}, year = {2001}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Santa Fe, New Mexico, USA}, month = oct, organization = {IEEE}, OPTpublisher = {}, OPTnote = {}, OPTannote = {} } @InProceedings{zimmerman-97, author = {B. B. Zimmerman}, title = {Applying Tufte's Priciples of Information Design to Creating Effective Web Sites}, booktitle = {Proc. of 15th annual conference on Computer documentation (SIGDOC'97)}, pages = {309--317}, year = {1997}, OPTeditor = {}, OPTvolume = {}, OPTnumber = {}, OPTseries = {}, address = {Salt Lake City, Utah, USA}, OPTmonth = {}, OPTorganization = {}, publisher = {ACM Press}, OPTnote = {}, OPTannote = {} }